Master your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.Īmy Spitzfaden Both is a Feature Writer at iPhone Life, an award-winning novelist, and an iPhone enthusiast. Here is how to contact Apple Support and make an appointment. Luckily, Apple's standard warranty will likely replace your Apple Pencil if it's within the proper timeframe and no physical or water damage is found. If you've gone through all these steps and still have had no luck getting your broken Apple Pencil to work, it's time to contact Apple. If it's really broken, you won't even see the option to pair again, and you'll know things are dire. First, unpair your Apple Pencil, then pair your Apple Pencil to your iPad again. Re-pair Your Apple PencilĪ simple case of disconnect/reconnect can solve many Apple Pencil issues. It can toggle off more easily than you'd think. I've had more than once instance where my daughter turned off Bluetooth while messing around on my devices, so even if you're sure you didn't turn it off, you should still check. Your Apple Pencil connects to your iPad via Bluetooth, so if Bluetooth is off, your Apple Pencil won't connect. If this doesn't help, move on to the next step. Your Apple Pencil should automatically re-pair and if restarting fixed the issue, you will be good to go. Make sure it is turned all the way off, not just put into sleep mode, then turn it back on again. If a glitch in your iPad's software is causing your Apple Pencil's malfunction, restarting your iPad could fix this. If you think this is the culprit, make sure to check out our Apple Pencil tip replacement guide. Sometimes Apple Pencil tips wear out, so if this temporarily fixes the problem but it starts up again soon, you may want to consider getting a new one. If you want to disconnect it entirely before reconnecting, unscrew it by turning it counter clockwise, then reconnect it by screwing it on again. To tighten grip the tip and turn it clockwise until it stops moving. Secure Your Apple Pencil Tipįrequently, performance issues can stem from your Apple Pencil tip coming loose. If you are unsure of your Apple Pencil's compatibility, check out our list below:Īpple Pencil 1st Generation: iPad (6th and 7th gen), iPad Pro (9.7-inch, 10.5-inch, 1st or 2nd gen 12.5-inch), iPad mini (5th gen), and iPad Air (3rd gen).Īpple Pencil 2nd Generation: iPad Pro 12.9-inch (3rd and 4th gen), iPad Pro 11-inch. ![]() If you find yourself saying, "My Apple Pencil is not working!" after getting a new Apple Pencil or a new iPad, it may be that your Apple Pencil is not compatible with your device. Related: The 8 Best 3rd-Party iPad Apps for Apple Pencil Make Sure Your Apple Pencil Is Compatible Try closing the app by opening the iPad App Switcher, swiping up on the app to close it, and then opening the app again to see if this fixes the problem. Sometimes your Apple Pencil's failure is due to a glitch in the app you're using. For more helpful tips on what to do if your device is acting up, check out our free Tip of the Day. ![]() If your Apple Pencil is sufficiently charged and still not working, or if it's not charging at all, move on to the next steps. Your iPad will tell you when your Apple Pencil is connected and charging, but in case you aren't sure, here's how to tell if your Apple Pencil is charging. If it's out of battery charge, it won't work. The very first step in Apple Pencil troubleshooting is to make sure your Apple Pencil is charged. What to Do If Your Apple Pencil Is Not Working Charge Your Apple Pencil Make Sure Your Apple Pencil Is Compatible.Here is your complete guide to troubleshooting your Apple Pencil. ![]() Your Apple Pencil may be truly broken, and if that's the case you'll need to send it in for repair, but first you'll want to go through the steps below to rule out all the easy fixes. There are a few different reasons why your Apple Pencil no longer shows that it's charging or won't interact with your screen, and many of them have easy fixes. Why isn't my Apple Pencil working? This was a question I asked just six weeks after buying my first ever Apple Pencil.
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